The whole club, on one system.
Golf and the tee sheet. Tennis, the pool, the range, the dock. The dining room and the kitchen behind it, the pro shop, the grounds crew, the staff roster, the board, the back office — and the app in your members' pockets. One platform underneath all of it, and one ledger where every charge lands and actually balances.
Most of it is built and running today. The gaps that are left are named on every page — here is exactly where we are.
Not an accounting package. Not a tee sheet. The club.
A private club is a restaurant, a retailer, a golf course, a racquets programme, an aquatics centre, a shooting ground, a marina, a wedding venue, an employer of two hundred seasonal staff and a member-owned institution — at the same time. Most clubs run that on four vendors and a spreadsheet. We built it as one system.
Back office & ERP
LiveGeneral ledger, accounts receivable, member billing, dues and statement runs, aging and dunning, departmental P&L, accounts payable with approval thresholds, purchase orders with a three-way match, banking and reconciliation, and a tax engine with 17 countries pre-registered.
Member experience
LiveThe club's own app under the club's own name. A home screen that answers what your week looks like from every department at once, the statement and the balance, the scorecard that goes round with you, booking a lane, signing a waiver, and control over what the club may send you.
Food & beverage
LiveA terminal with open tabs, seats, splits and comps. Menus with effective-dated prices and one-tap eighty-sixing. And the half most club software skips: the kitchen's own inventory, its recipes, what a plate costs, and theoretical usage against what the shelf actually lost.
Golf & course management
LiveTee sheet and booking, digital scorecards, handicaps, competitions with leaderboards and a season of standings, guest play — plus the superintendent's half: pin positions, the maintenance queue, lightning evacuation, and a spray log an inspector can rely on.
Pro shop & retail
LiveA till with inventory behind it: size and colour variants, stock on hand per outlet, an append-only move ledger, reorder points, and cost of goods sold at weighted average posted per ticket — so margin is readable inside the month.
Racquets, water & sport
LiveCourts with privileges and overlap rules. The pool: deck sheet, lanes, the gate, lifeguard coverage, the swim school. The range: squads, a versioned waiver, clays and club guns. The marina: slips, leases, the waiting list, the fleet. Fitness is not built.
Personnel & labour
LiveScheduling by department and shift, time tracking with variance against the roster, PTO with an append-only balance, leave liability on the balance sheet, and labour cost posted into the ledger weekly rather than a month late. Payroll integrates out.
Operations & facilities
LivePurchase orders and receiving that matches what actually arrived, inventory by department, grounds scheduling and condition reporting, access credentials, and four background workers each visibly alive. Equipment maintenance logs are not built.
Governance & communication
LiveBy-laws as citable, enforceable data. Committees the club creates itself, meetings, motions with the club's own thresholds, assessments that need a member vote. The notification spine is built — no carrier is connected yet, so nothing is delivered.
Read the badges — they still mean something. Nine modules say Live on this page, and Live means a table, a route, a screen and a test that tries to break it. It does not mean finished. Notification delivery, the kitchen display, member self-service ordering, the weddings portal, fitness programmes, equipment logs, budgeting and reciprocal access are all named in the row where you would look for them, on the modules page and on the roadmap. A general manager who discovers a gap on a demo call is a lost deal.
Four vendors.
Two balances.
One week of month-end.
The club system, the tee sheet, the point-of-sale and the scheduling app were all bought separately, from four companies, in four different decades. Each one is defensible on its own. Together they mean the same member exists four times, the same shift is costed in two places, and nothing reconciles without someone reconciling it.
The systems that do bundle it usually started as a point-of-sale and grew an accounting package afterwards to close a deal. That order of construction is why balances drift, why month-end takes a week, and why a board question ends in a spreadsheet.
BetterClub is built the other way round. The ledger came first, and every module since — every department, every court, every lane, every outlet — was built to post into it. That is why the kitchen's food cost and the grounds crew's hours show up in the same P&L as the dues.
One ledger, every module
A suite is only a suite if the numbers meet somewhere. Here they meet in one place, by construction — not overnight, and not in a reconciliation report somebody has to read.
The ledger is the spine. Every surface along the top posts into it, and each one carries its own build status — status on every module.
The ledger came first
Built and tested before anything was sold, because it is the part of a club platform that is hardest to retrofit and most expensive to get wrong. Every module added since has had to post through one door, and none of them was allowed to keep its own balance.
That is an architectural claim, so here is how to check it: pick any department on the modules page, ask what it posts and where, and then ask to see the trial balance afterwards.
- The ledger is append-only, and the database enforces it
A posted entry cannot be edited or deleted by anyone — including a superuser at a
psqlprompt. - Cash posts when it settles, not when the member clicks A card authorisation is a promise and ACH can fail days later.
- The processor's fee is the club's expense Never a quietly smaller payment. The member's balance falls by exactly what they paid.
- Statements checked figure by figure Generated statements were validated line by line against a real club's printed statement.
- No floating-point number goes anywhere near money Cost is held to four decimal places and rounded once, at the point a figure is posted.
A club that can see Saturday coming.
This is the reason to run the whole club on one platform rather than four. The tee sheet, the roster, the kitchen, the courts, the lanes and the ledger are now the same system — so the data these need is finally being produced.
Predictive staffing
The closest to real, and still rules rather than a model: frost and rain thresholds the club edits already propose a delay, and the roster and the pay rates already put a dollar figure on what holding the course costs.
Predictive food ordering
Forecast covers by outlet and daypart, turned into prep lists and purchase orders. Unblocked now — the orders, the recipes, the plate costs and the usage variance all exist. Nothing analyses them yet.
Course & facility utilisation
Where the tee sheet, the courts, the lanes and the dining room are genuinely full and where they only feel full — the question a board asks before every capital decision.
Member preference intelligence
What this member orders, plays and books, surfaced to the right staff member at the right moment — so a seasonal hire in week two looks like a twenty-year veteran.
None of this is built, and the reason has changed. It used to be that the operational modules did not exist, so there was no data. They exist now — orders down to the modifier, bookings across six departments, shifts, conditions, a season of weather. What is missing is a season of a real club running on them. So the sequence is unchanged: run the modules in real clubs, then build the models on what they produce. A model trained on nothing is a demo, and a board can tell the difference. You will not find the word on the front of this site until it is true.
What is finished, and what is honestly not
Most club software vendors show you a feature grid and let you find the gaps on the demo call. We would rather you found them here.
- Financial backboneLedger, AR, dues, statements, dunning, AP with approvals, purchasing, banking, tax engine (US pack)
- Golf & the courseTee sheet, scorecards, handicaps, competitions, spray log, lightning
- Two points of salePro shop till with stock and COGS, F&B terminal with open checks
- The kitchen's own numbersInventory, recipes, plate cost, usage variance
- Racquets, aquatics, shooting, marinaEach its own module, its own rate card, its own revenue
- Personnel & labour costRoster, time, PTO, leave liability, hours posted to the GL
- GovernanceBy-laws as data, committees, meetings, motions, member votes
- The member's own halfHome screen, account, scorecard, bookings, consent
- Member self-service orderingStaff can ring a poolside order; a member cannot place one yet
- Facilities queueReal, but it lives under grounds rather than club-wide
- Daily overtimeFederal forty-hour rule computed; the four daily-OT states are not
- Document storageObject store built; the bucket is not provisioned
- Stocktake screen in the shopWorks through the API, no counting UI
- Notification deliveryThe spine, consent and the outbox are built. A carrier is the missing piece, and it is the most consequential one
- Card tenderOn the processor’s own hardware, with tap-to-pay on low-volume surfaces. The processor is not chosen yet
- Kitchen & expediter displayPrep station routes as data already
- Shareable member-facing menus
- Weddings & events portalNeeds an external guest and vendor access layer
- Fitness & personal training
- Equipment maintenance logsAnd preventive schedules by asset
- Budgeting and fixed assets
- Suggestions, complaints, referrals
- Reciprocal club access
- The predictive layerGated on a season of real operating data
Your members open your club, not our software.
Everything above exists so that this part is good. The app on a member's phone carries the club's name, the club's crest and the club's colours — a club founded in 1912 gets "Club 1912", on its own subdomain. BetterClub sits underneath, credited quietly and nowhere else.
One app for the whole club: see the week across every department at once, book the court and the tee time and the lane, keep the scorecard on your phone, sign the kids up for swim lessons, read the statement. Not four logins and a paper form at the desk.
Why this matters to a board. A private club spends a century building a name. Members should not have to learn a vendor's brand to book a tee time, and a board should not have to explain why the club's app is called something else.
The credit line is the only mark we ask for:
The pilot is a private country club founded in the 1890s, with a membership that has been billed the same way for decades.
Statement output was validated figure by figure against that club's own printed statement before a single member saw it. We will name them here when they are ready to be named.
Forty minutes, no slides.
We open the back office, run a dues preview against a club chart of accounts, post a charge from the pro shop till, close a check to a member account, look at what the kitchen thinks it used against what the shelf says it lost, and show you the trial balance afterwards. Bring your controller.